Last Updated: October 7, 2024

At Hallow Pet, accessible from hallowpet.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account, make a purchase, or contact us, we may ask for personal information, including but not limited to your name, email address, shipping address, billing address, and payment information.
• Non-Personal Information: We may collect non-personal information about you when you interact with our site, such as your IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: We use your information to process and fulfill your orders, including sending you order confirmations and shipping notifications.
• To Improve Our Services: We may use your feedback and information to enhance our products, services, and website.
• To Communicate With You: We may send you promotional emails, newsletters, or information about your orders. You can opt out of receiving these communications at any time.
• To Prevent Fraud: We may use your information to detect and prevent fraudulent transactions and ensure the security of our customers.

3. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies.
• Legal Compliance: We may disclose your information if required by law or to comply with a legal obligation, protect our rights, or respond to legal requests.

4. Cookies and Tracking Technologies

HallowPet uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize your preferences and improve our services. You can control cookie preferences through your browser settings.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.

7. Children's Privacy

HallowPet does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: contact@hallowpet.com
• Address: "Dimitar Shishmanov" 11 street, Sofia, Bulgaria